Frequently Asked Questions

🔥 Frequently Asked Questions

1. How do I charge the fan or air duster?
All our products are USB-C rechargeable. Simply plug it into any USB-C port or charger. A full charge ensures your fan or air duster is ready for hours of powerful airflow.

2. How long does the battery last?
Depending on the speed mode, batteries last 2–6 hours. Turbo or high-speed modes drain power faster. Perfect for a full braai session or cleaning mission.

3. Are these products portable?
Yes! All models are compact, cordless, and lightweight, making them perfect for braais, camping trips, or everyday use.

4. How do I switch between speed modes?
Short presses change between 4 preset gears, while a long press allows infinite speed adjustment — perfect for precise airflow control.

5. What if my order is lost, damaged, or delayed?
Contact us immediately at firepitfans@gmail.com. We’ll work with Aramex Store-to-Door to resolve any issues and make sure your order arrives safely.